About Us

Vitruvio is a people-first financial operations firm built exclusively for the insurance industry. We help agencies, MGAs, and networks eliminate costly errors, ensure accurate commission payouts, and bring clarity to complex financial workflows so teams can focus on growth instead of fixing broken systems.

Who We Are

Our Mission

To set a new standard for insurance financial operations, one built on accuracy, specialization, and trust.

Our Vision

A future where insurance agencies no longer rely on generic accounting solutions, but instead operate with financial systems designed specifically for their business.

Our Approach

We bring an insurance-first approach to everything we do, grounded in a deep understanding of how agencies operate. Acting as an extension of your team, we focus on the details that drive accuracy, compliance, and confidence.

Crystal
Templey-Frawley

Founder & Head of Operations

Crystal is an accomplished executive with over 20 years of leadership experience specializing in insurance agency financial operations, business management, and education. She is recognized for her expertise in insurance bookkeeping, operational strategy, and building scalable financial systems that drive agency growth, and now leads Vitruvio in redefining financial operations for the industry.

As the Founder and Chief Executive Officer of The Pemberley Group, Crystal leads a firm dedicated to helping independent insurance agencies achieve financial clarity and operational excellence. Through her work with Vitruvio and Ricono, she extends that mission by delivering insurance-specific financial operations and technology-driven solutions that support more accurate, scalable, and efficient agency growth.

Earlier in her career, Crystal founded and successfully sold her first bookkeeping firm to a leading Agency Management System provider in 2018. She later served as Vice President and Controller at NavSav, where she played a pivotal role in 53 acquisitions, built out the internal accounting department, and streamlined collaboration between in-house and outsourced financial teams.

Let’s bring clarity to your financial operations.

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